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Have any questions or concerns ? We’re always ready to help! Please email us at We will respond within 24-48 hours. 

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At Flutter & Glow, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.


Shipping Policy

We ship Monday-Friday from 9-4. All orders are shipped via United States Postal Service. Order will ship within 2-3  business days after payment has been processed. Thereafter shipping can take up to 3-5 business days to receive. (Excluding weekends or holidays)

We are not responsible for any lost, stolen, or incorrectly delivered shipments. Make sure you input the correct address before placing your order. 

If your order status states delivered, but you have not received your package. Please contact the United States Postal Service directly. Flutter & Glow Does Not hold responsibility for packages that states DELIVERED


You may email us at for a status update if you have waited the allotted time frame. 


Once orders are completed tracking information is sent via email address provided during checkout. 




What are your delivery options?

Standard Shipping 

Rush Shipping


What is your return    policy?

Due to the nature of these items. There are no returns, unless it's absolutely our fault. You must contact us within 3 days of receiving your package. 

If a return/refund is granted. We do not provide return labels and you are responsible for covering shipping cost to return.

Return Gridlines:

All items must be in the same condition as they were received. All items must be unused and in it's original packaging.

How to Process a Return?

Simply email us in the box above with "Return Request" in the subject line. Please include your order number and reason for return within the email.

We will respond within 24-48 hours.

Once your return has been approved, a refund will be issued back to your original form of payment minus a $5 return fee.

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